Why Your Car Insurance Won’t Help: When You Really Need a Tow Truck

Tow truck assisting a broken-down vehicle on the side of the highway.

Why Your Car Insurance Won’t Help: When You Really Need a Tow Truck

Tow trucks are essential emergency vehicles you’ll likely need at some point in your driving life, yet many drivers don’t understand when their insurance will—and won’t—cover this critical service. A tow truck is a specialized vehicle used to move disabled, improperly parked, or otherwise indisposed motor vehicles. When you find yourself stranded on the roadside, knowing the difference between various tow trucks and their capabilities can save you both time and money.

From versatile flatbed tow trucks that can safely transport immobile vehicles to hook and chain tow trucks that wrap around your vehicle’s frame, the options vary widely depending on your specific situation. Moreover, while searching for “cheap tow trucks near me” might be your first instinct during an emergency, understanding how much tow trucks cost and what features they offer is crucial before making that call. Throughout this article, you’ll discover exactly when your car insurance falls short, which situations definitely require a tow truck, and how to choose the right towing service without breaking the bank.

When Car Insurance Doesn’t Cover Towing

Tow truck removing an illegally parked vehicle from a city street.
Text graphic asking if insurance covers towing and roadside assistance, branded with Intact Insurance logo.

Image Source: Intact Insurance

Many drivers discover the limitations of their auto insurance only after their vehicle breaks down. Tow trucks become necessary when you realize your standard insurance policy may not have your back.

Towing coverage vs. standard insurance

Standard auto insurance policies typically focus on protecting you from liability and covering damages to your vehicle after accidents. However, these basic policies rarely include tow truck services by default. In fact, towing and roadside assistance are generally considered add-on coverages that require additional premiums.

The distinction is crucial to understand: collision and comprehensive coverage help pay for vehicle repairs after accidents or other incidents, but they don’t automatically cover the cost of getting your disabled vehicle to a repair shop. Without specific towing coverage, you’ll need to pay for tow trucks out-of-pocket, which can range from $75 to $125 for basic towing, plus $2-$4 per mile for longer distances.

Common exclusions in car insurance policies

Even if you have towing coverage, insurance companies typically impose specific limitations. For instance, most policies restrict the number of tows per policy period. Additionally, your policy might exclude certain situations where tow trucks would be needed:

  • Regular maintenance issues (like running out of gas)
  • Pre-existing mechanical problems
  • Off-road recovery situations
  • Towing from illegal parking spots or impound lots
  • Commercial use vehicles

Furthermore, many policies place distance limitations on towing services, often covering only short-distance tows to the nearest repair facility rather than your preferred mechanic.

Why roadside assistance isn’t always included

Roadside assistance—which often covers tow truck services—is typically sold as a separate add-on because it addresses convenience rather than major financial risk. Insurance companies consider this service outside the core purpose of auto insurance, which is protecting against significant financial losses.

Although roadside assistance packages are relatively affordable (usually $5-$15 per month), they often come with significant limitations. For example, most basic roadside assistance plans limit towing distance to 5-10 miles. Beyond that, you’ll still face additional costs.

Despite these limitations, understanding when you’ll need to call tow trucks independently is essential for every driver. In particular, knowing which towing situations fall outside your insurance coverage helps you prepare financially for these inevitable roadside emergencies.

Situations Where You’ll Need a Tow Truck

When your vehicle suddenly refuses to move, knowing when to call for tow trucks can save you time, money, and stress. Certain situations absolutely require professional towing regardless of your insurance coverage.

Accidents and breakdowns

Collision aftermath often necessitates tow trucks even for seemingly minor damage. Consequently, if your vehicle has sustained frame damage, axle problems, or transmission issues, attempting to drive could cause further harm. Tow trucks become essential whenever your car cannot safely operate under its own power. Notably, after accidents involving fluid leaks or deployed airbags, professional towing is the only safe option regardless of whether the vehicle seems drivable.

Engine failure in remote areas

Engine troubles in isolated locations present unique challenges. When your vehicle overheats or experiences complete engine failure on highways or rural roads, flatbed tow trucks offer the safest transportation option. Additionally, transmission failures that prevent your vehicle from shifting gears require immediate towing to prevent further mechanical damage. In these remote scenarios, searching for “tow trucks near me” on your phone becomes a lifeline.

Flat tires or dead batteries without spares

Sometimes minor issues become major problems. Without a spare tire or the tools to change one, a single flat leaves you stranded. Similarly, a dead battery without jumper cables or another vehicle nearby means you’ll need assistance. Tow trucks provide solutions when these common roadside problems occur simultaneously with a lack of resources. Under these circumstances, even basic roadside assistance might not cover your specific situation.

Illegal parking or impound scenarios

If your vehicle has been ticketed multiple times or parked illegally, municipal authorities often call towing trucks to remove it. Once impounded, only you can retrieve the vehicle—not your insurance company. Likewise, parking in private lots without authorization may result in property owners requesting tow truck services. In such cases, you’ll face not only towing fees but also daily storage charges that increase the longer your vehicle remains impounded.

Types of Tow Trucks and Their Uses

Choosing the right type of tow truck depends entirely on your vehicle’s condition and situation. Each tow truck design serves specific recovery needs that standard roadside assistance might not address.

Flatbed tow trucks: safest for long distances

Flatbed tow trucks feature a hydraulic platform that tilts to ground level, allowing vehicles to be driven or winched aboard. Essentially, these trucks completely lift your vehicle off the road, distributing weight evenly across the platform. This design makes flatbeds ideal for long-distance towing, protecting your vehicle from additional wear or damage. First, the entire vehicle rests securely on the platform, reducing the risk of swaying during transit. Plus, flatbeds can accommodate various vehicles, including luxury cars, SUVs, and even motorcycles.

Hook and chain tow trucks: for junk or wrecked cars

Once standard in the towing industry, hook and chain tow trucks now serve more specialized purposes. These vehicles use a heavy-duty hook attached to the car’s axle or frame with chains securing it in place. Yet they’re primarily used for junk cars, wrecked vehicles, or cars heading to salvage yards. Since two wheels remain on the ground during towing, this method can damage modern vehicles, especially those with all-wheel drive.

Wheel lift tow trucks: quick and affordable

Wheel lift tow trucks utilize a metal yoke that fits under either the front or rear wheels. Unlike flatbeds, only one end of your vehicle is lifted while the other wheels roll freely on the road. Obviously, these trucks excel at quick roadside assistance, parking enforcement, and short-distance towing. Their compact design makes them more maneuverable in tight spaces than larger flatbed trucks.

Boom tow trucks: for off-road recovery

Boom tow trucks feature powerful hydraulic arms designed for challenging recovery situations. These specialized vehicles excel at extracting cars from ditches, over embankments, or anywhere conventional trucks can’t reach. Besides their recovery capabilities, some booms can rotate, effectively turning the truck into a mobile crane called a “rotator”.

Integrated tow trucks: for heavy-duty towing

Integrated tow trucks combine boom and wheel-lift capabilities into one powerful unit. Built with heavy-duty materials and an extra axle for strength and stability, these trucks handle towing jobs bigger than themselves. Accordingly, they’re the go-to choice for transporting busses, RVs, and heavy machinery. The integrated design places the tow arm at the vehicle’s center, coupled with a reinforced chassis to manage extreme loads.

How to Choose the Right Tow Truck Service

Finding reliable tow trucks often happens under stressful circumstances. To save money and avoid additional headaches, knowing how to select the right towing service becomes vital.

Searching for ‘tow trucks near me’ effectively

First, research the reputation of towing companies in your area through online reviews and testimonials. Check if they operate 24/7 and cover your location. Reputable companies will have multiple dispatch locations to reach you faster and provide real-time tracking of their arrival.

What to ask when calling a towing company

Prior to committing to any service, ask about their response time, which should typically be 30-60 minutes. Inquire about the types of vehicles they can tow and whether they have the appropriate equipment for your specific vehicle. Verify that the company is properly licensed and insured to protect yourself from potential damages.

Understanding pricing: how much do tow trucks cost?

The average cost for tow trucks ranges from $75 to $125 for basic service. Most companies charge a minimum fee of $50 for the first 5-10 miles, then $2-$4 per additional mile. Factors affecting pricing include vehicle size, time of day, and towing distance.

Avoiding scams and overpriced services

To protect yourself, always get written estimates and clear breakdowns of all fees. Be wary of unsolicited tow trucks arriving at accident scenes. Take photos of your vehicle, the tow truck, and any paperwork as evidence.

Conclusion

Understanding when your car insurance falls short and knowing which tow truck service to call can save you significant stress during roadside emergencies. Throughout this article, we’ve seen that standard insurance policies rarely include tow truck services by default, and even roadside assistance packages come with notable limitations.

Despite these coverage gaps, you’ll inevitably need a tow truck at some point in your driving life. Whether due to accidents, engine failure in remote areas, or situations like flat tires without spares, professional towing becomes essential when your vehicle cannot safely operate. Furthermore, certain scenarios like illegal parking or impound situations will never be covered by insurance.

The type of tow truck you choose matters significantly. Flatbed tow trucks offer the safest option for long distances, while hook and chain models work best for wrecked vehicles. Wheel lift tow trucks provide quick, affordable solutions for short distances, and boom or integrated tow trucks handle specialized recovery situations.

Before an emergency strikes, take time to research reputable tow truck companies in your area. Additionally, understand your insurance policy’s exact towing coverage limits. This preparation helps you make informed decisions rather than panicked choices when stranded roadside.

After all, the best defense against unexpected towing expenses is knowledge. Therefore, consider keeping contact information for reliable tow truck accident services in your vehicle alongside your insurance details. Though no driver wants to call for a tow truck, being prepared certainly makes these stressful situations much easier to handle when they inevitably occur.

FAQs

Q1. Does car insurance typically cover towing services?

Standard car insurance policies usually don’t include towing services by default. Towing and roadside assistance are often considered add-on coverages that require additional premiums. It’s important to check your specific policy details to understand what is covered.

Q2. In what situations will I definitely need a tow truck?

You’ll need a tow truck when your vehicle cannot safely operate under its own power, such as after accidents with significant damage, complete engine failure in remote areas, or when you have a flat tire without a spare. Towing is also necessary for illegal parking situations or when your car has been impounded.

Q3. What types of tow trucks are available and which one should I choose?

There are several types of tow trucks, including flatbed, hook and chain, wheel lift, boom, and integrated tow trucks. The best choice depends on your situation. Flatbeds are safest for long distances and most vehicles, while wheel lift trucks are quick and affordable for short distances. Always consult with the towing company to determine the most suitable option for your vehicle.

Q4. How much does towing typically cost?

Towing costs can vary, but generally range from $75 to $125 for basic service. Most companies charge a minimum fee for the first 5-10 miles, then $2-$4 per additional mile. Factors affecting pricing include vehicle size, time of day, and towing distance. It’s always best to get a written estimate before agreeing to service.

Q5. How can I avoid towing scams or overpriced services?

To protect yourself from towing scams, always research reputable companies in your area before an emergency occurs. When calling for service, ask for clear pricing breakdowns and get written estimates. Be wary of unsolicited tow trucks at accident scenes, and take photos of your vehicle, the tow truck, and any paperwork as evidence. Consider keeping contact information for reliable tow truck services in your vehicle for emergencies.

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